Widerrufsrecht
We want you to shop with confidence.
Return Eligibility
Items must be unused, in original condition, and returned with original packaging.
Return Timeframe
Returns must be requested within 14 days of receiving your order, unless otherwise stated.
Refund Process and Timing
Once we receive and inspect your return, refunds will be issued to the original payment method within a reasonable processing time.
Exchange Options
Exchanges may be offered depending on product availability.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us immediately with photos so we can resolve the issue promptly.
Non-Returnable Items
Certain items, such as personal care products or hygiene-sensitive items, may be non-returnable unless defective.
Return Shipping Costs
Return shipping costs may be the responsibility of the customer unless the item is defective or incorrect.